Effective communication is one of the truest jobs of leadership. But more times than not, people confuse communication as talking alone. However, no matter how well you speak, how engaged you keep your audience, how informed you are on topics – listening is the key to becoming an effective communicator. And this is not just…
Category: Communication Skills
How to Sincerely Show Your Employees Appreciation
As a leader, it is imperatively important to offer your team consistent feedback – not only in times of improvement but also in times of praise. One of the largest complaints of employees is not hearing anything positive when they are doing their job well, only criticism when things are going wrong. Enter the constructive…
Project Confidence While Presenting With Your Body Language
When it comes to public speaking, what you say can be overshadowed by your body language. Even if you manage to write the perfect speech – one that is captivating and perfectly conveys your points with accessible language – it can all go to waste if your delivery doesn’t back up your words. How you…
How to Listen Deeply to Better Serve Your Clients and Customers
Listening is a crucial part of persuasion, influence, and good leadership in general. It’s also a basic building block of healthy personal relationships. But there are different levels of listening — from simply hearing words being said all the way to deep listening. So what’s the difference in listening and deep listening? Some refer to…