Customer appreciation strategies need not be extremely costly or complicated. Here are five simple ways to show your customers some love. Surprise and delight. One of the easiest ways to love your customers is to reward them with complimentary perks. Expedited or free shipping, and sample products, are affordable ways to drive revenue and loyalty. This is Dale Carnegie’s…
Category: Sales Skills
Three Stellar Service Steps from Sailing the Seas
Despite dozens of deranged cruise ship stories—from crashing into a giant rock to dozens of onboard illnesses, millions of Americans continue to cruise. In fact, the number of passengers carried by the cruise industry has grown year-on-year and is expected to exceed 24 million in 2018. If you’ve cruised before, you most likely have experienced stellar…
5 Steps to Simplify the Solution and Seal the Deal
Here are five steps to make it easy for prospects to buy your product or service. Know thy customer. Instead of rattling off all of your product’s or services’ bells and whistles, pare down the perks that pertain to the prospect’s situation. Dale Carnegie’s 8th Human Relations principle is to, ‘Talk in terms of the…
Let’s Talk Turkey—Three Profitable Ways to Show Appreciation
‘Tis the season to save a bundle from a consumer’s perspective, and sell a ton from a retailer’s perspective. What is often missed—especially when forcing employees to work on Thanksgiving, is the true spirit of the season. There are umpteen ways to show your gratitude to employees and customers, however these three tips are affordable…